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Return Policy
April 20, 2023
Thank you for your purchase. Eligible returns may be refunded, exchanged, or issued store credit under the terms below. Applicable fees include a $6 return-shipping charge and a 20% restocking fee. Please read the return process and exceptions below before requesting a return.
RETURNS
All returns must be postmarked within fourteen (14) days of receiving your item. All returned items must be in new, and unused condition with all original tags and labels attached.
RETURN PROCESS
To return an item, please request the return instructions via our contact form or use the contact information below. A Ride A Bull Hats customer service representative will promptly send the return instructions and a return shipping label by email. Please package the item securely in its original packaging, attach the return label, and provide it to the shipping carrier shown on the label. A $6 return shipping fee and a 20% restocking fee will be charged for all undamaged or non-defective product returns.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please request an exchange via our contact form or use the contact details below.
QUESTIONS / CONTACT
If you have any questions concerning our return policy, please use our contact form or get in touch with us using the contact information below: